Privacy Policy
At Cozy Parenting (“we,” “us,” or “our”), accessible at cozyparenting.com, we are committed to safeguarding your privacy and protecting your personal data. We value the trust you place in us when visiting our website and engaging with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, as well as your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We recognize that your privacy is a fundamental right. At cozyparenting.com, we adhere to the principles of transparency, accountability, and security in handling your personal data. We collect only what is necessary, use it responsibly, and provide you with control over your information.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of our website and associated services. Cozy Parenting is the data controller responsible for determining the purposes and means of processing your personal data under applicable data protection regulations. If you have any questions about this policy or how we process your data, you may contact us at [email protected].
3. Categories of Personal Data We Collect
We collect and process several categories of personal data depending on how you interact with cozyparenting.com:
a. Usage Data
Includes information about how you access and use the website, such as IP address, browser type, operating system, access times, referring websites, and page interaction data.
b. Account Data
Includes information you provide during registration or when creating an account, such as your full name, email address, postal address, and telephone number.
c. Profile Data
Includes your interests, preferences, purchase history, behavioral interaction with our services, and any information you provide to personalize your experience on the website.
d. Communication Data
Includes content of emails, customer support interactions, and other correspondences you initiate or that we send in response to your inquiries.
e. Technical Data
Includes device identifier, device type, system and application software, and other configuration data used to access our services.
f. Transaction Data
Includes data related to the purchase of products or services such as billing details, order history, shipping information, and payment confirmation.
g. Preference Data
Includes your preferences related to receiving marketing information, subscription status, and product interest areas chosen on the website.
4. Legal Bases for Processing Your Data
We process your personal data under one or more of the following legal bases:
– Contractual Necessity: To fulfill our obligations under a contract with you or to take steps at your request before entering into a contract.
– Legitimate Interests: To support and promote our business operations, such as improving our website, engaging in direct marketing, and preventing fraud—where such interests are not overridden by your rights.
– Consent: Where you have explicitly provided consent, for example when subscribing to newsletters or consenting to certain cookies.
– Legal Obligation: Where required for compliance with a legal or regulatory obligation.
5. Your Data Protection Rights
Under GDPR and CCPA, you are entitled to the following rights concerning your personal data:
– Right of Access: You may request access to your personal data held by us.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may ask us to delete your personal data, subject to legal retention obligations.
– Right to Restrict Processing: You may request we restrict processing in certain circumstances.
– Right to Data Portability: You may request your data be transferred to another service provider in a structured, commonly used format.
– Right to Object: Under certain conditions, you may object to the processing of your personal data.
– Right to Withdraw Consent: You may withdraw any consent you have given at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to valid requests within the timelines required under applicable data laws.
6. Security Measures to Safeguard Your Information
We implement appropriate technical and organizational measures to secure your personal data, including:
– End-to-end encryption of data in transit and at rest
– Controlled access to personal data on a role-based authorization basis
– Regular security audits and vulnerability assessments
– Data backup routines and disaster recovery processes
– Privacy and security training for team members
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure such transfers are secured through appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission, or through similar mechanisms compliant with applicable regional standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, and accounting requirements. Standard retention periods include:
– Account data: retained for the duration of your relationship with us and up to 6 years thereafter
– Transaction data: retained for a minimum of 7 years for tax and compliance purposes
– Communication data: retained for up to 3 years following your last interaction
– Cookie and usage data: retained for up to 26 months from the date of collection (unless consent is withdrawn sooner)
9. Cookie Policy
We use cookies and similar technologies to enhance functionality, analyze usage, and personalize content. Our website uses the following categories of cookies:
– Essential Cookies: Required for basic website operations (e.g., session login).
– Functional Cookies: Enable enhanced features and personalization.
– Analytical and Performance Cookies: Collect anonymous data to improve site performance and understand visitor behavior.
10. Cookie Management and User Consent
In compliance with GDPR and CCPA, users are given clear options to accept or reject non-essential cookies upon their first visit. You may also manage cookie preferences or opt-out at any time through your browser settings or the “Cookie Settings” link available on cozyparenting.com.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly. Parents or guardians with concerns may contact us at [email protected] to request removal of their child’s information.
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted to this page, and if material, we will make reasonable efforts to notify you, such as via email or prominent notifications on cozyparenting.com. Continued use of our services following such updates constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how we safeguard your personal information, please contact us at:
Email: [email protected]
We are committed to upholding the privacy and rights of our users and ensuring compliance with all applicable data protection laws. You may reach out at any time with privacy concerns, and we will respond in a timely and respectful manner.